How Valenbisi works
Simplicity, comfort and speed define Valenbisi. Using a bicycle is very easy.
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What to do to get a bicycle
Simplicity, comfort and speed define Valenbisi. To use a bicycle you just need to approach to a terminal and log using your Long Term Hire Card or your associated ticket (Mobilis), enter your PIN code and select an available bicycle on your screen. For subscribers of short ength, once you have retired the card in one of the terminals fitted out for this purpose, you just have to enter your code, choose the bicycle you want and start using it.
The first time you use your Associated Long Term Card, just swipe it over the reader and enter the code provided in Valenbisi website. (www.valenbisi.es)
For your safety, from the terminal to thestation you then have 60 seconds to press the unlocking button on the stand of the bicycle you have chosen to remove the bicycle.
Enjoy your journey!
Returning the bicycle
When you have completed your journey, simply locate the bicycle in the nearest station with available stands. An audio signal on the stand confirms that the bicycle is locked correctly and your usage is complete.
Attention: Always check your bycycle is locked correctly. If it is is not, the system will keep on counting as it were still running.
If you are unable to lock your bicycle correctly please try again at another available stand, failing that contact the Call Centre at 900 900 722.
Valenbisi Customer Service
If you need any additional information about Valenbisi, please visit us. You can find us in GALERIA COMERCIAL SAPIRIS, calle Asturias, 34.
Valenbisi Customer Service Location Map
Our opening hours are from Monday until Friday, from 10:00 to 14:00 and 16:30 to 20:00. On Saturdays, the opening hours are from 09:00 to 14:00 hours.
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CALL CENTER: 900 900 722
From September 1 to May 31, our openning hours are from Monday until Friday, from 8:30 AM to 10:00 PM. On Saturdays, Sundays and National Holidays, the openning hours are from 10:00 AM to 21:00 PM.
From June 1 to August 31, our openning hours are from Monday until Friday, from 9:00 AM to 10:00 PM. On Saturdays, Sundays and National Holidays, the openning hours are from 10:00 AM to 21:00 PM.
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Valencia council - traffic rules
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Click on the following link to submit the Authorization for minors, properly completed and signed.
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