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ANNUAL CARDPreamble
JCDecaux is very attached to the protection of privacy and personal data. These values form part of JCDecaux’s corporate social commitments in the context of its Sustainable Development Policy.
Each legal entity of JCDecaux within the European Union, which collects or uses your personal data for the purposes of its own business is acting as the controller (hereinafter “JCDecaux” or “we”, “us”, etc.) and agrees to implement appropriate measures to ensure the protection, confidentiality and security of the personal data of any data subject from whom such data are collected, in accordance with legal requirements and, in particular, European Regulation 2016/679 on the protection of personal data (“GDPR”) and national laws applicable within the European Union.
The purpose of this privacy and data protection policy (hereinafter the “Data Protection Policy”) is to inform you about the commitments made by JCDecaux to ensure your personal data are respected and protected.
Scope
This Data Protection Policy applies to all processing of personal data implemented by JCDecaux, acting as the controller, within the European Union, in relation to external persons (hereinafter “you”), including but not limited to clients, prospects, partners, job applicants, users of our products and services (such as self-service bike systems), suppliers, service providers and Internet users.
Definitions
“Controller”: the legal entity which determines the purposes of such processing and the means implemented.
“Personal data”: any information that can be used to directly or indirectly identify a natural person.
“Processing”: operation or set of operations which is performed on personal data, such as collection, recording, use, transmission or disclosure.
“Processor”: the legal entity which processes personal data on behalf of the controller.
Data collected
JCDecaux only collects and processes personal data that is relevant, adequate, not excessive and strictly necessary in relation to the purposes previously determined. JCDecaux takes all useful measures to ensure that your data are accurate, complete and, where necessary, kept up to date.
JCDecaux agrees to obtain the consent of the data subjects whenever consent is required and to inform them of the processing of their data.
We process personal data concerning you and which you have provided to us in the following contexts in particular:
In these contexts, JCDecaux may collect and process the following personal data:
The mandatory nature of any information to be completed by you is typically marked by an asterisk in the corresponding forms at the time such information is collected. Any failure to complete that information or any response JCDecaux considers abnormal may result in JCDecaux refusing to process your request.
JCDecaux may ask you to provide certain personal data for direct marketing/communication purposes. You may give your free and explicit consent or not for the collection and processing of your personal data by ticking a consent box.
You agree that the personal data you provide about yourself to JCDecaux will be current, accurate, complete and unequivocal.
Purposes of collection
JCDecaux agrees to collect and process your personal data lawfully and fairly.
The processing implemented by JCDecaux pursues specified, explicit and legitimate purposes.
Your data may be processed for the following purposes in particular:
In this context, the legal grounds for the processing is the performance of the contract between you and JCDecaux.
In this context, the legal ground for the processing is the performance of the contract between you and JCDecaux.
In this context, the legal grounds for the processing is either the performance of the contract between you and JCDecaux when management of your transactions and payments is involved, or else compliance with legal requirements if JCDecaux implements anti-fraud measures.
In this context, the legal grounds for the processing is the performance of the contract between you and JCDecaux.
In this context, the processing is based on the legitimate interest of JCDecaux, and more specifically our financial interest in making you personalised offers, better understanding your needs and offering you adapted services.
In this context, the legal grounds for the processing is the legitimate interest of JCDecaux, and more specifically our financial interest in continually improving our websites and our services and in understanding your needs in order to be able to meet your expectations.
In this context, the legal grounds for the processing is either the performance of the contract if the request or complaint concerns the contractual relationship between you and JCDecaux, or else the legitimate interest of JCDecaux, and more specifically our financial interest in conducting clear communications with you and in understanding your needs and expectations.
In this context, the legal grounds for the processing is the legitimate interest of JCDecaux, and more specifically our interest in responding to your job applications and finding suitable profiles for the positions available within JCDecaux.
Data recipients
JCDecaux only discloses your personal data to certain authorized recipients, in compliance with applicable rules.
JCDecaux can provide access to your personal data to the companies in its group, to local government authorities or bodies, to its partners and to its possible third-party service providers, acting as processors, for the provision of services in connection with JCDecaux’s services and IT applications (such as hosting, storage, analytical, data processing, database management or IT maintenance services). These third-party providers will act only on the instructions of JCDecaux and will only have access to your personal data to achieve the purposes pursued upon collection of such data and shall be under the same security and confidentiality obligations as JCDecaux.
JCDecaux agrees to obtain your prior consent, in particular via an opt-in mechanism (box to be ticked), before disclosing your data to partners for direct marketing purposes.
In addition, your personal data may be disclosed on the following grounds:
Data retention
JCDecaux will keep your personal data for as long as necessary to achieve the purposes for which they are collected and processed. JCDecaux may, however, keep your personal data for a longer period whenever this a legal obligation for us or to take into account the applicable statute of limitation period to assert, exercise or defend legal claims.
In defining an appropriate data retention period, JCDecaux relies in particular on the following criteria:
Cookies
You are informed that, when browsing our websites, cookies can be placed on your web browser to enable you, in particular, to benefit from optimal browsing. Cookies are data stored on the terminal equipment of an Internet user. Our websites use cookies to send information to the user’s browser, enabling the browser to pass data back to the original website (for instance, a session ID, language preference or date). Other types of trackers, such as Web beacons, can also be used. These beacons make calls to servers to display a pixel and enable us to share data with third parties for the purposes described in our Cookie Management Policy .
Security
JCDecaux will ensure the security of your personal data through a data protection system that uses physical and logical security measures.
Data transfer
The subsidiaries, service providers or other third parties listed above to whom JCDecaux may disclose your personal data may be domiciled abroad, and in particular outside the European Union.
In such case, JCDecaux shall require them to take, in accordance with applicable legislation, all organisational and technical measures to ensure an adequate level of protection of your personal data (in particular, by the use of Standard Contractual Clauses approved by the European Commission – of which you may obtain a copy, as applicable, upon request to:
protecciondedatos@jcdecaux.com).
Rights of data subjects
Under applicable data protection legislation, you have certain rights regarding the collection and processing of your personal data, namely:
To exercise these rights, you can send a request to the following address: JCDecaux, Data Protection Resposible, Avenida de Aragón, 328 – 28022 Madrid, or an email to protecciondedatos@jcdecaux.com, together with a copy of your identity document.
Changes to the policy
JCDecaux may update this Data Protection Policy at any time to reflect possible new practices and service offers. In such event, the date of the Data Protection Policy will be updated and the date when such changes were made will be indicated. We invite you to check for any possible updates of this Data Protection Policy, which will be published on the websites of JCDecaux. If JCDecaux makes any changes that it considers substantial, you will be informed by a notice posted on our websites.
Links to third-party websites
While browsing our websites, you may come across content containing links to third-party applications and websites. JCDecaux has no control over the cookies or other functions used by such third-party applications and websites, and any personal data processing that may be implemented by such applications and websites are not governed by this Data Protection Policy.
Accordingly, it is up to you to directly contact and/or visit such third-party applications and websites to obtain further information on their data protection guidelines.
Contact us
If you would like more information about this Privacy and Personal Data Protection Policy, please contact:
protecciondedatos@jcdecaux.com.
JCDecaux has also appointed a Data Protection Responsible, who can be contacted at: JCDecaux, Avenida de Aragón, 328 – 28022 - Madrid.
This Policy may be updated at any time; so we advise you to check for updates from time to time.
Latest update: 23 May 2018
Valenbisi Customer Service
If you need any additional information about Valenbisi, please visit us. You can find us in GALERIA COMERCIAL SAPIRIS, calle Asturias, 34.
Valenbisi Customer Service Location Map
Our opening hours are from Monday until Friday, from 10:00 to 14:00 and 16:30 to 20:00. On Saturdays, the opening hours are from 09:00 to 14:00 hours.
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CALL CENTER: 900 900 722
From September 1 to May 31, our openning hours are from Monday until Friday, from 8:30 AM to 10:00 PM. On Saturdays, Sundays and National Holidays, the openning hours are from 10:00 AM to 21:00 PM.
From June 1 to August 31, our openning hours are from Monday until Friday, from 9:00 AM to 10:00 PM. On Saturdays, Sundays and National Holidays, the openning hours are from 10:00 AM to 21:00 PM.
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Valencia council - traffic rules
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Click on the following link to submit the Authorization for minors, properly completed and signed.
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